FAQ — Kelbridge

Stays & Suites

All guests must be 18 years or older. Valid government-issued identification is required at check-in. Kelbridge does not accommodate minors.
Contact our guest relations team via Email guest services or by phone at +1 (702) 555-0721. We confirm availability, provide rates, and finalize bookings through direct correspondence. Online booking is not available on this website.
Check-in begins at 15:00 and check-out is by 11:00. Early check-in and late check-out may be arranged subject to availability — please inquire when booking.
Yes. All registered guests receive complimentary access to the thermal circuit and movement studio during operating hours. Treatments and private sessions require separate appointments and fees.

Morning and midday service generally do not require reservations. Evening tasting menus on Thursday through Saturday require advance booking. Contact guest services with your preferred date and party size.
Yes. Our kitchen handles allergen requests and offers plant-forward options at every service. For complex requirements, please notify us at least 48 hours before your visit.
Guests with cardiovascular conditions, pregnancy, or recent surgery should consult a physician before using saunas, steam rooms, or cold plunge facilities. Our staff provide general guidance but are not medical professionals.

No. The evening lounge is entirely optional. It has a separate entrance and operating hours from suites, dining, and wellness. Guests who prefer quiet evenings need never enter this area.
Valid government-issued photo identification confirming you are 18 or older. The same identification presented at check-in is typically sufficient.
Yes. Self-exclusion requests are honoured immediately. Contact guest services in person, by phone, or via email with the subject line "Self-Exclusion Request." See our responsible play policy for details.
No. All gaming involves financial risk and outcomes are never guaranteed. Kelbridge treats gaming as optional entertainment, not a source of income. We encourage all guests to set limits and play responsibly.